FAQs


WHERE DO EVERYDAY ESSENTIALS DELIVER TO?

We deliver to all counties in Ireland, Northern Ireland and the United Kingdom. We can also facilitate other International Delivery.

WHAT ARE THE DELIVERY CHARGES?

Standard delivery for all purchases under €59.99 is €5 to Ireland. Spend over €60 online and receive FREE delivery to Ireland.

Standard delivery is €8 per order to the UK.

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

Standard orders are usually delivered within 3-5 working days. During bank holidays and busy periods (Christmas, Black Friday, Cyber Monday, Sale periods etc..) orders are usually delivered within 5-7 working days.

 HOW DO I KNOW THAT MY TRANSACTION IS SECURE?

Our online store has the latest security built-in to encrypt your payment details.  The Everyday Essentials site is secured by  SSL certificates.  This means you can rest assured that communications between your browser and this site's web servers are private and secure.

HOW CAN I PAY FOR MY ORDER ONLINE?

All of our web based transactions can be processed through Shopify Payments (Visa, Mastercard, Maestro, Shop pay, Google pay and Apple pay) or PayPal.

DO I NEED A PAYPAL ACCOUNT TO USE PAYPAL?

No, you can just enter your debit or credit card details on the PayPal payments page without having to set up an account.

HOW DO I CANCEL MY ORDER?

If you have placed and order with Everyday Essentials and wish to cancel it, please contact us immediately. Email us quoting your order number and “Cancel Order” in the subject line to everydayessentials@outlook.ie . It is not always possible to cancel an order if the transaction has passed our security checks and has entered the warehouse for picking. However, we always do our up most to help. 

WHERE CAN I GET DISCOUNT CODES?

For the latest offers and discount codes subscribe to our newsletter, join our Facebook page and/or follow us on twitter or Instagram.

Only one discount code or promotional offer can be applied per order 

HOW LONG WILL IT TAKE TO DELIVER MY PRODUCT?

Please allow 1-2 working days for your order to be dispatched in Ireland.  We use Fastway Couriers for our deliveries. For orders shipped to the UK please allow up to 4-8 working days. 

I WISH TO RETURN MY ORDER, HOW DO I DO THIS?

If you wish to return your order for a refund this must be done so within 14 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned.  We also do not accept return of products that are intimate or sanitary goods i.e.personal single use items disposable face masks etc. 

All items must be returned in a saleable, please email everydayessentials@outlook.ie if you have any queries.

I HAVE RETURNED A PRODUCT, BUT NO REFUND HAS SHOWN UP ON MY CREDIT CARD. WHY IS THIS?

Please be aware that it may take up to 5 working days for a refund to show up on a credit card statement. This is due to the varying transaction times taken by different banks.

WHAT IF MY PACKAGE DOES NOT ARRIVE?

If your package does not arrive after a reasonable time frame after despatch, just get in touch via the Contact Us section of our website, explaining your situation and including your order number, and we will arrange delivery of a replacement product.

WHAT IF I AM NOT AT HOME WHEN THE PACKAGE ARRIVES?
Your product will  be delivered by courier - in this case they will call you if you are not there. They will attempt to deliver the next day if they can't get hold of you.

WHAT IF THE PRODUCT I ORDERED IS NOT IN STOCK?

In the unlikely event that we are "out of stock" of a certain product you have ordered, we will let you know if this happens and will place the item on back order for you. If you wish to cancel before the order is dispatched, we will issue a full refund.


I AM LOOKING FOR A SPECIFIC PRODUCT, BUT CAN’T SEEM TO FIND IT ON THIS WEBSITE?

Please email us at everydayessentials@outlook.ie with the product you are looking for, and we will try to help as much as possible, either by finding the product for you or by getting it listed on this website.

DO EVERYDAY ESSENTIALS WHOLESALE?

We also welcome wholesale pricing queries for large bulk ordering or specific requests. 

I AM TAKING PRESCRIBED MEDICATION, CAN I TAKE A HEALTH SUPPLEMENT?

If you are currently taking any prescribed medication, please consult your doctor before consuming any health supplement.